What kinds of purchases are covered by PayPal Buyer Protection?

Purchases made with PayPal as the payment method. Purchases made through other payment method won't be covered except 2Checkout .

• Purchased items must be a physical good and must be shipped. Things you can touch (like a shirt or a book or a DVD) are eligible for Buyer Protection. Digital goods (such as mp3s or digital photos delivered by email or from a download link) aren't covered by PayPal Buyer Protection.    
• Items purchased by paying the full amount in one transaction using PayPal. If you make a purchase and pay in multiple installments, the purchase cannot be covered by PayPal Buyer Protection.
• Purchases made by PayPal members whose accounts are in good standing.

What kinds of purchases are not covered?

• All vehicles    
• Intangibles    
• Licenses and access to digital content    
• Airline flight tickets    
• Real estate    
• Businesses for sale    
• Prohibited items on the "PayPal Acceptable Use Policy"

Learn more about eligible purchases, requirements, and exclusions at the PayPal website.

To learn more about PayPal Buyer Protection, including terms and conditions as well as important details about filing a dispute, please visit the PayPal Buyer Protection page.